1. You need support

  1. Hesitant Beginner to Confident Pro
  2. Just Phone, Email, Skype, or TXT/SMS me
  3. Click here for my full
    contact details

2. You grant me one-time access to your PC

  1. Using a secure, encrypted connection via CrossLoop or Microsoft's built in Remote Assistance
  2. You can either offer me viewing privileges alone, or full access for that one session only

3. I fix the problem or
    show you how

  1. Do you want to learn the tricks? Then I walk you through step-by-step
  2. Or I simply solve the problem directly

4. End session

  1. Click on "Disconnect" to end the session at any time.